The importance of technical advice in the sale of additives

Processing room of seafood

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PH7 is a company that distributes tailor-made technological solutions for the world of food additives, more specifically to fish processors, precooked foods and the meat sector. Customers in these sectors usually need to improve the performance of their production and increase the quality of their products.

In order to correctly attend to their needs, we can think that offering solutions oriented to cover the needs they have may be enough. Many additive companies have as a strategy the design and commercialisation of the product without going further with the client. At PH7 we believe that there is another way of getting things done, putting the sales phase on the same level as the consultancy phase.

A technical team at your side

We have a highly qualified technical team in charge of research and development of new formulations. We study the product and the target market in order to recommend the most effective and appropriate treatment. But their work also goes beyond this, dedicating part of their time to being in contact with the client in order to perfectly understand their needs and problems, and in this way, offer them tailor-made solutions.

When a fish, precooked food or meat processing company works with PH7, it is assigned a single contact person to help with the development of its commercial projects. This partner has the following objectives:

  • To provide a fully personalised integral service in the supply and application of additives
  • Informing about all the latest news and market trends
  • Advise the client on production processes and application treatments
  • Offer personalized technical assistance, working hand in hand to understand the reality of the product and what your needs are.
  • To provide a global vision of the market thanks to the presence of PH7 in more than 25 countries.
  • Serve as a connection and reference link between supplier, processor and customer.

Our experience, a differential value

Thanks to this support provided to our customers, we can say that the know-how that the PH7 team has accumulated over more than 20 years of experience is one of our strongest points.

It may sound like a cliché, but our team has really travelled around the world, visiting processing plants for all kinds of species and products, has faced all kinds of problems and understands how a large number of companies work. This has allowed us to perfectly understand the different problems that can arise in the production processes of the different species we deal with, regardless of the country and the method to be used. We do not limit ourselves only to the part of the process concerning the additives, but we look at each and every one of the phases. In this way we can help to correct the problems we detect thanks to the knowledge and experiences lived in other cases.

One of our main values as a company is confidentiality. Some customers might think that, by visiting so many production rooms, we could end up revealing some technological secret of theirs to another competitor, but we can say that this is not the case. PH7 nurtures itself day by day from its customers to continue learning and growing with them.

Can changes in sectorial legislation be a problem?

We know that regulations in different countries can become a headache. We recently made a post talking about the regulations in the world of food additives. The PH7 team is aware of all the new legislation in the different countries of the world, especially in the European Union (which may be much more frequent than desirable).

The European Union has made many changes to the regulations affecting the different species of fish and shellfish, sometimes even modifying them excessively and creating a problem for companies. In the face of all these changes, it is always difficult to comply with the latest legislation. The continuous changes are causing the companies real headaches to adapt the additives to their elaborations and be able to commercialize them in the different international markets. In these cases, PH7’s role as a partner becomes especially important thanks to this knowledge of the regulations and our ability to react. Our team can advise clients of new developments and adapt the formulation of our additives to these legislative changes.

Do you have a problem that you don’t know how to solve?

If you have come this far, have some problem in your production and manufacturing process and do not know how to solve it, we encourage you to send us a message so that we can study it together.

No matter where you are, as we have already told you, our technical team has experience in more than 25 countries and is able to help you with the treatment of different species of fish, seafood, processed or meat.

Please contact us using this form.

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